Supply chain managers are crucial to the global economy. They represent a unique discipline responsible for supporting the global network of delivering products and services across the entire supply chain, from raw materials to end customers. Specifically, supply chain managers engage in the design, planning, execution, control, and supervision of supply chain activities with the objectives of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring performance globally.


The supply chain manager coordinates the logistics of all aspects of the supply chain which consists of following parts:

 The plan or strategy 
 The source (of raw materials or services)
 Manufacturing (focused on productivity and efficiency)
 Delivery and logistics
 The return system (for defective or unwanted products)


The supply chain manager strives to minimize shortages and keep costs down. The job is not only about logistics, production planning, purchasing, and inventory. Supply chain managers, “make recommendations to improve productivity, quality, and efficiency of operations.” Improvements in productivity and efficiency significantly impact the bottom line of a company and have a real and lasting impact.

Supply Chain Manager Duties and Responsibilities
 Oversee creation of processes and methods to gather supply chain data
 Process data, identifying problematic areas and suggesting improvements
 Exceptional organizational and multitasking skills
 Design and implement necessary supply chain optimization projects
 Develop requirements and standards (e.g. procurement, shipping, etc.)
 Analyze, optimize, and oversee inventory procedures
 Commitment to uncovering the most cost-effective shipping modes and schedules
 Assess vendor operations (e.g. freight) according to quality benchmarks and standards
 Foster strong partnerships with other businesses
 Work with IT professionals to implement efficient systems
 Track KPIs and generate reports for supply chain performance
 Create supply chain management strategies that increase efficiency and speed
 Provide operational support and guidance to ensure maximum productivity
 Train and mentor SCM employees
 Collaborate with other departments to identify vulnerabilities and close operational gaps
 Focus on safety, cost management and business growth in all interactions and directives

Body of knowledge
 Performance trade-offs
 Warehouse management
 Transportation management
 Supply chain synchronization
 Risk management
 Sustainability
 Location facilities
 Distribution
 Warehousing
 Logistics
 International regulations
 Strategic sourcing and supplier relationship
 Customer relationship management
 Applying lean and six sigma tools
 Strategy development and application
 Supply chain management
 Process improvement and six sigma
 Execution, planning, scheduling control
 Project management
 Lean management
 Foundations of business management
 Operations and enterprise economics

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